3 Ways Technology Can Enhance Candidate Experience

If you want to attract exceptional talent, you need to make sure you're providing a positive candidate experience at every step of the hiring process. Why? According to a survey by CareerArc, 72% of job seekers reported sharing poor candidate experiences on sites like Glassdoor, on social media, or directly with a colleague or friend.

Because of advancements in technology, today's job seekers have access to more information than ever. They can do extensive research before applying for jobs, making your company's online reputation critical.

Here are 3 ways you can leverage technology to improve your candidate's experience during the hiring process.

1. Meet your candidates where they are

Job seekers want a fast and easy application and hiring process.

Studies show that:

• 45% of job seekers search for jobs daily on their mobile devices

• 89% of job seekers think mobile devices play a critical role in the job-hunting process

Leveraging modern HR tools such as Applicant Tracking Systems (ATS) can significantly improve candidate experience and engagement. Applicant Tracking Systems allow candidates to apply online and, sometimes, view the status of their applications or background checks in a convenient and accessible way.

2. Create a Connection with Your Brand

Most candidates are drawn to your business because they believe your business's values mirror their own. Your branding communicates your business's culture and values to everyone who comes in contact with you.

But the experience a candidate has with your brand doesn't stop at the offer letter. Background checks are an essential and often overlooked aspect of the candidate experience.

Orange Tree's candidate-friendly portal, CandidateConnect®, is easily customizable to match your brand. This co-branded, easy-to-use portal keeps candidates engaged and provides a consistent brand experience.

3. Accessibility and Transparency

Today's job seeker craves two things: information and convenience. A poor experience at any point in the hiring process can cause the perfect candidate to reconsider the position in question.

CandidateConnect® engages applicants by providing transparency into the background screening process. Candidates can submit information, check the status of their background checks in real-time via their mobile phone. The increased transparency offers the information your candidates want. The mobile access gives them the flexibility to connect with your business wherever they are.

How the right background check partner can help 

Providing your candidate with clear and open communication at every step of the hiring process helps reduce anxiety and builds trust. That's why you want a screening partner that also focuses on reducing friction for all parties.

Orange Tree is committed to providing a fast and easy background screening experience for you and your candidates. Creating the best possible experience for your prospective candidate will help you attract and land top talent. Our goal is to extend the great relationship you've cultivated with your candidate to the background screening process.

Want to learn more about how our team can be of service to your organization?